Payment Policy

At Galerievienne, we aim to make your checkout experience simple, secure, and transparent.

Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • MasterCard

  • PayPal

All payments are processed in Euros (€).

Payment Security

All transactions on galerievienne.com are processed through secure, encrypted payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standard). We do not store your full credit or debit card details on our servers. Your payment information is transmitted directly to our payment processors using SSL encryption.

When Your Payment Is Charged

Your payment method is charged at the time your order is placed. If your order is cancelled for any reason (e.g., product unavailability, pricing error, suspected fraud), we will issue a full refund to your original payment method.

Currency and Taxes

All prices displayed on our website are in Euros (€) and include applicable VAT. There are no hidden fees. The total amount you see at checkout is the total amount you will be charged.

Payment Issues

If your payment is declined, please verify that:

  • Your card details are entered correctly

  • Your card has sufficient funds

  • Your card is enabled for online and international transactions (if applicable)

If you continue to experience issues, please contact your bank or payment provider directly, or reach out to us at info@galerievienne.com.

Refunds

Refunds are issued to the original payment method used for the purchase. For full details, please refer to our Return and Refund Policy.

Contact

For any payment-related questions:

  • Email: info@galerievienne.com

  • Phone: +33 4 94 98 32 80

  • Hours: Monday–Friday, 9:00 AM – 6:00 PM (CET)